Privacy Policy

At Root Cause Health Institute (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and messaging systems.

1. Information We Collect

We may collect the following types of information:

Personal Information Name Email address Phone number Billing information (if applicable)

Health-Related Information (Voluntarily Provided) Information you share during evaluations, forms, or consultations

Technical Data IP address Browser type Device information Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your information to: Provide services, evaluations, and program support Communicate with you about your account or services Send appointment reminders and updates Deliver educational content and resources Improve our website, services, and user experience Comply with legal obligations

3. SMS & A2P Messaging Compliance

By providing your phone number, you consent to receive SMS (text) messages from Root Cause Health Institute, which may include:

Appointment reminders

Follow-up messages

Service-related notifications

Educational or promotional content (if opted in)

Message frequency varies.

Message and data rates may apply.

You can opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

We do not share or sell your phone number for third-party marketing.

4. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your information with:

Trusted service providers (e.g., CRM, messaging platforms like GoHighLevel, Twilio, ClickSend)

Payment processors (if applicable)

Legal authorities if required by law

All third parties are required to maintain the confidentiality of your information.

5. Data Security

We implement appropriate safeguards to protect your personal information, including:

Secure data storage systems

Limited access to sensitive data

Encryption and secure communication methods where applicable

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Improve website functionality

Analyze traffic and usage

Customize your experience

You can disable cookies in your browser settings if preferred.

7. Your Rights

You have the right to:

Access the personal information we have about you

Request corrections or updates

Request deletion of your data (subject to legal requirements)

Opt out of communications at any time

To make a request, contact us at:
[email protected]

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Root Cause Health Institute
[email protected]
🌐 https://rootcausehealthinstitute.com